Quality
Clear service requirements, documented controls, inspections, feedback and corrective action.
- Documented service requirements
- Operational procedures
- Quality checks
- Client communication
- Corrective action
- Continual improvement
Quality, Safety & Environment
Quality, Safety & Environment
Our management approach is being structured around documented processes, risk management, worker competency, service monitoring, client communication, incident/nonconformance management and continual improvement.
Work Health & Safety
Hazard identification, risk assessment, induction, training, PPE, safe procedures, incident reporting and consultation.
- Hazard identification
- Risk assessment
- Safe work procedures
- PPE and training
- Incident reporting and consultation
- Appropriate worker / site controls
Environmental Responsibility
Responsible chemical and resource use, waste reduction, spill controls and consideration of environmental impacts.
- Responsible chemical use
- Waste reduction
- Water efficiency
- Responsible procurement
- Spill controls
- Management of environmental risks
Integrated Management System
Gorza Services is developing an Integrated Management System covering Quality, Work Health & Safety and Environmental Management as part of our commitment to strong governance, risk management and continual improvement.
Service Delivery Model
How we deliver
The same six-step approach guides every cleaning program and workforce solution — from first conversation to continual improvement.
- 01
Understand
Requirements, environment, risks and outcomes.
- 02
Plan
Scope, resources, workforce and controls.
- 03
Mobilise
People, induction, training and equipment.
- 04
Deliver
Agreed services or workforce solution.
- 05
Monitor
Quality, safety, performance and feedback.
- 06
Improve
Corrective action and continual improvement.
Get in Touch
Let’s Discuss Your Requirements
Whether you need commercial cleaning, help finding staff or are looking for work, contact Gorza Services.